Introducing Mimecast Threat Intelligence - 08/10/2019

Introducing the Mimecast Threat Intelligence Dashboard, designed to provide you with the actionable data you need to create and execute a cyber resilient strategy. 

Use the Threat Intelligence Dashboard to gain insight on:
-Number of users being attacked
-Volume of malware detections
-Most targeted users
-Total malware detected and specifics about those detections
-Where attacks originated from

Support for Microsoft Office 2010 is ending soon - 08/10/2019


Office 2010 will reach its end of support on October 13, 2020. If you haven't already begun to upgrade your Office 2010 environment, we recommend you start looking at doing it soon.

If you are stuck at choosing which solution you should go for next contact us and we'll help you with that but we recommend Microsoft Office Home & Business 2019 as it’s the perfect step up for anyone who isn't yet ready for the cloud, but want the best of the apps they already know and love. 

Never pay the ransom with StorageCraft - 07/10/2019


Sage 50 v26.1.96.0 hotfix - 04/10/2019

We're happy to announce that Sage 50cloud Accounts v26 update is now available to download manually.

The update will be deployed to customers via auto-update.   

The hotfix should only be used if v26.0.84.0 or v26.1.93.0 has been installed on a machine. If this isn't the case then install the new v26.1.96.0 update as a separate installation.   Your existing serial numbers and activation keys will continue to work with this release, but please contact us on 01925 751 100 should you require a new key or anyhelp.

Be Ready Before Disaster Strikes: The 3-2-2 Backup Rule and Beyond - 03/10/2019


Last year, technical failures due to defects and cyberattacks were so widespread that ZDNet termed it “miserable,” and MIT Technology Review called it a “bumper year” for misfires. The hope was that 2019 would be much better.

Unfortunately, that’s not been the case.

From various cities being held for ransom by cyberattacks to IT outages in both public and private arenas, 2019 isn’t showing great improvement. That’s why it’s wise to embrace a strategy that prepares for disaster before it strikes.

Such a strategy used to be based on the 3-2-1 backup rule, broken down this way: keep at least three copies of your data, store two backup copies on different storage media, and make sure one of them is stored offsite.

But as technology attacks and failures have increased and safeguards have improved, the 3-2-1 rule has evolved into the 3-2-2 rule, which means you need to: keep three copies of your data; store two backup copies locally but on different mediums (devices); and send one offsite and one to the cloud. Another option is 3-2-3: one production copy with two backup copies; one backup is disk while the other is rotational or fixed tape; and two geographically separated copies in the cloud with an offsite copy in something like a car trunk or storage monitor with data backup to cloud showing

“Most often, if the two devices you have as your local copies are attached, they’ll both be affected if the unfortunate should happen. A rotated and a continuously updated copy of your data in the cloud that’s not in the same physical location as the other two is paramount in protecting your files,” Techtality reports.

Another reason that the 3-2-2 or 3-2-3 rules provide stronger protection is that, while you may believe you’ll never get hit by a natural disaster like a hurricane (for example, because your home operation is in Minnesota), you might experience a fire, flood, theft, voltage surges or malicious attacks from cybercriminals. It’s estimated that 43 percent of all cyberattacks are aimed at small businesses, and in most cases, it takes at least six months for a business to detect a data breach.

It used to be that if an organization wanted to plan for disaster, that meant devoting time and resources to planning and testing data recovery at an offsite location. But with the cloud now offering security and data protection, organizations don’t need to devote as much time and money since such services can work easily with onsite infrastructures.

In today’s data threat landscape, it’s not a matter of if, but when disaster will strike an organization. Whether it’s Mother Nature unleashing a natural disaster or cybercriminals wreaking havoc on your data, no organization can afford to wait until after a problem exists to take action.

“At the end of the day, it’s all about peace of mind—not just for the IT and cybersecurity teams but your users as well. To truly deliver digital transformation, users should be comfortable that their data and privacy are not at risk when they connect to your services,” TechTarget reports.

Mimecast for Outlook v7.8 - 26/09/2019

Mimecast is pleased to announce a continuous deployment of improvements to Mimecast for Outlook, containing the following new features, enhancements and fixes:

New features

  • Protected Preview has been added to Impersonation Protection in Mimecast for Outlook.
    •  When a message has been identified as 'Suspicious' by Impersonation Protection policies that have the 'Tag Header' configured within the definition, the Protected Preview is activated.
    • The protected preview alerts users when they attempt to download any files attached to the message or click on a link.
    • Protected Preview can be enabled via Application Settings
  • Support for the following languages has been added:

    • Finnish



  • Search terms highlighting - Only keywords from search terms are now highlighted.



  • Issue causing items to be remain in Outbox in certain circumstances has been resolved. 
  • Search bar within Outlook now working when using Windows 10 build 1903.
  • Add-In conflict – Microsoft Teams: An issue causing Outlook to crash has been resolved.
  • Various bug fixes and performance improvements.

BatchRecorder v26 - 23/09/2019


We are happy to announce that BatchRecorder has been updated to v26 and as soon as Sage releases Sage v26 2020 as an automatic update, we'll start rolling out updates for BatchRecorder as well.

If you have any question regarding BatchRecorder or LocationRecorder give us a call on 01925 751 100.

LocationRecorder will soon follow the update to v26(2020). Make sure you keep checking.

BatchRecorder 2020 - 18/09/2019


As Sage 50 2020 update is just around the corner, we are working on bringing out an update to our BatchRecorder and LocationRecorder as well. The updates should be available within next couple of days but we suggest that you wait with the update until you have Sage 50 v26 installed on your PC. 

If you are struggling and don't know which version of Sage or Batch/LocationRecorder you are currently using contact us, our helpful Technical team will be able to help you with finding this information out. 

Make sure you check back here when your Sage 50 gets updated to see if BatchRecorder/LocationRecorder has been released yet.

Sage 50 2020 - 20/05/2019

The release of Sage 50 2020 (coming July 2019) will include a required upgrade to the Actian Zen v13 database (formerly Pervasive). Essentially, what this means is that any customers using older versions of Sage 50 or Sage 50c (cloud) will no longer be able to maintain any older version if 2020 is installed on the same computer.

Why can't Sage 50 2020 and older versions of Sage 50 or Sage 50c be installed on the same computer?
The Pervasive License Check for Sage 50 US versions 2018.2 and earlier specifically look for a Pervasive version 11 license key. When Sage 50 US 2020 is installed, Pervasive will upgrade to version 13 Actian Zen on the machine. As part of this upgrade, Pervasive/Actian makes the v11 keys inactive, leaving the new v13 keys. This will cause any earlier version of Sage 50 to no longer work as it will not have the proper key.

Why is Sage Upgrading from Pervasive v11 to Actian Zen (v13)?
Actian Zen v13 offers better Windows 10 compatibility and support coupled with improvements to the Sage 50 installation process which should result in fewer installation issues. Another benefit is that Sage 50 2020 enables updates to activation that should significantly reduce broken keys that causes the need to reactivate the software.

What if I need to maintain older versions of Sage 50?
In an effort to avoid any interruption to your business operations we recommend planning your 2020 upgrade / install, acquiring necessary equipment needed to run the different versions of Sage 50 on separate machines, and/or running Virtual Machines like VMware.

If you are interested in upgrading to Sage 50 or Sage 50c (cloud) 2020 call 01925 751 100 or email us with any questions. Alternatively, if you do need to keep older versions of Sage and need to upgrade contact us now to acquire a 2019 Sage 50 software product.

Text Bomb - 16/02/2018


If you receive a text message to an apple device with an Indian symbol on it then please do not open it. The message contains a bug that will crash the device and disable apps like Whatsapp, Facebook Messenger, Outlook and Gmail. Apple are working on a security fix that will be included in the next iOS update.